You can rely on healthcare

 New to Healthy Blue?

It's possible that the letter you received from Healthy Louisiana informed you of your switch to Healthy Blue. Or, as a new member, we may have mailed you a membership certificate and a special gift. 

In either case, please accept our greetings and make yourself at home here at Healthy Blue.

We're glad to have the opportunity to work with you as your care partners. We're coordinating with them to make sure you don't see any disruptions to the services that were pre-authorized under your old health plan or were part of your individualised care plan. It's important to us that you get the care you need to be well.

Monday through Friday, between the hours of 7 a.m. and 7 p.m., you can reach us at 844-521-6941 (TTY 711). Again, I'd want to extend a warm welcome to Healthy Blue.

Keep your Medicaid information up to date to maintain coverage

Members of Healthy Louisiana must maintain accurate records in order to maintain Medicaid eligibility. You can update your contact info, bank details, and job history at https://sspweb.

lameds.ldh.la.gov/selfservice/. In order to make any modifications, you will need to register for an account.

Having an up-to-date address and contact information is essential, as Medicaid is now performing eligibility checks more frequently than once a year.

Be sure to reply promptly to any Medicaid requests for additional information or income verification. 

If you don't, even if you're still qualified for Medicaid, your case could be closed and you'd lose your benefits.

Let's Check Here: myhealthplanaccount.com

Stay informed about coronavirus (COVID-19)

Get your COVID-19 vaccine 

Medicaid recipients in Louisiana who have not yet been immunised against COVID-19 can get a cash award of $200 from the state's health department. You only need to obtain your shots between April 5th, 2022 and December 31st, 2022. 

First, second, and third doses of the drug taken by students all count towards the incentive; for everyone else, just the first dose counts. No extra boosters are included.

After your vaccination status has been confirmed by the Louisiana Department of Health, you can redeem your reward on the Healthy Blue Healthy Rewards page at myhealthybluela.com. When your prize is ready, Healthy Blue will let you know.

For assistance, contact Healthy Rewards at 888-990-8681(TTY 711) between 8 AM and 7 PM EST, Monday through Friday.

Put that gift card to good use.

See a doctor with LiveHealth Online

Get free, round-the-clock access to medical advice from a doctor via video chat on your phone, tablet, or computer. It's convenient because you don't have to leave your house at any hour of the day or night.