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New to Healthy Blue? It's possible that the letter you received from Healthy Louisiana informed you of your switch to Healthy Blue. Or, as a new member, we may have mailed you a membership certificate and a special gift. In either case, please accept our greetings and make yourself at home here at Healthy Blue. We're glad to have the opportunity to work with you as your care partners. We're coordinating with them to make sure you don't see any disruptions to the services that were pre-authorized under your old health plan or were part of your individualised care plan. It's important to us that you get the care you need to be well. Monday through Friday, between the hours of 7 a.m. and 7 p.m., you can reach us at 844-521-6941 (TTY 711). Again, I'd want to extend a warm welcome to Healthy Blue. Keep your Medicaid information up to date to maintain coverage Members of Healthy Louisiana must maintain accurate records in order to maintain Medicaid eligibility. You ...